vss789 Terms and Conditions

1 General Introduction

vss789 operates an online entertainment and betting platform for users in Bangladesh. By opening an account or using any service on this website or application, you confirm that you have fully read and understood these terms and conditions and agree to abide by them.

These terms and conditions form a legally binding agreement that governs the relationship between the vss789 platform and its users. All services, games, promotions and payment activities provided on the platform are subject to these terms.

We reserve the right to modify these terms and conditions, in part or in full, at any time. For significant changes, users will be notified through the platform or at their registered email address. Continued use of the platform after any changes will be treated as acceptance of the updated terms.

2 Definitions

Specific terms used in these conditions are defined as follows:

• "Platform" — The vss789 website, mobile version and all related services.
• "User" — Any person who has registered on the platform or is using its services.
• "Account" — A user's registered personal account.
• "Bonus" — Promotional credits or rewards granted by the platform.
• "Balance" — The current amount of funds in a user's account, which may include both real money and bonus funds.
• "Wagering Requirement" — The condition that a specified amount must be wagered before a bonus becomes withdrawable.
• "KYC" — The identity verification process (Know Your Customer).

3 Account Registration

3.1 Registration Requirements

To open an account on the platform, users must provide accurate and complete information. vss789 reserves the right to cancel any account registered with false or incomplete information.

3.2 One Person — One Account

Each person may operate only one account. Creating or using more than one account for the same person is strictly prohibited. In cases of suspicion, additional accounts will be closed and the associated balance may be forfeited.

3.3 Identity Verification (KYC)

vss789 may request identity verification from a user before processing a withdrawal or at any time. This process may require a copy of a national identity card or passport, and in certain cases, proof of address documents.

4 Eligibility and Age Requirement

This platform is for persons aged 21 or over only. It is strictly prohibited for any underage person to create an account or use the services on this platform.

By registering, the user confirms that they meet the above age requirement. Providing false information about age may result in immediate account closure and forfeiture of balance.

Additionally, it is entirely the user's own responsibility to ensure that using the platform is lawful in their own judgment. vss789 does not provide any specific legal advice.

5 Account Security

5.1 Password Protection

Each user is obliged to keep their login credentials (username and password) confidential. If login credentials are shared with a third party or a password is lost, the user bears full responsibility for any resulting loss.

5.2 Unauthorised Access

If unauthorised access to an account is suspected, the vss789 support team must be notified immediately via live chat or at [email protected]. vss789 is not responsible for any activity that is not reported as suspicious.

5.3 Account Transfer Prohibited

No account may be sold, rented or transferred to a third party by any other means. In such circumstances, the account may be cancelled and the balance forfeited.

6 Deposits and Withdrawals

6.1 Deposits

The minimum deposit amount at vss789 is ৳100. Accepted deposit methods are bKash, Nagad and Rocket. Deposits are generally credited to the account instantly. If you experience any issue with a deposit, please contact the support team.

6.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawal processing time is generally 5–30 minutes. Withdrawals can only be made to the same payment method used for the deposit.

6.3 Verification and Delays

Withdrawals may be temporarily placed on hold for security verification or in cases of suspicious activity. During this time, the user may be asked to provide additional information or documents.

6.4 Failed Transactions

If a transaction fails due to a technical error or payment gateway issue, the relevant funds will be returned to the user's account within 72 hours. If it takes longer, please notify the support team.

7 Bonuses and Promotions

7.1 Welcome Bonus

A 200% bonus of up to ৳10,000 is available on the first deposit at vss789. For example, a deposit of ৳1,000 earns a ৳2,000 bonus, bringing the total balance to ৳3,000.

7.2 Wagering Requirement

The wagering requirement for the welcome bonus is 10 times (10x). This means the bonus amount must be wagered 10 times before it becomes withdrawable. The bonus balance cannot be withdrawn until the wagering requirement is completed.

7.3 General Bonus Terms

• Each bonus offer has its own validity period, and any unused bonus will be cancelled once it expires.
• It is prohibited to intentionally use low-quality betting strategies to earn bonuses.
• While one bonus is active, another bonus cannot be activated unless specifically stated otherwise.
• vss789 reserves the right to modify, suspend or cancel any promotional offer.
• If evidence of bonus abuse is found, the entire balance may be forfeited.

7.4 VIP Program

The vss789 VIP program has three tiers: Bronze, Silver and Gold. The Bronze tier offers up to 0.4% weekly cashback, Silver offers 0.8%, and the Gold tier offers 1.2% weekly cashback. VIP tier progression depends on the user's overall activity and contribution to the platform.

8 Betting and Gaming Rules

8.1 Fair Play Guarantee

All games on vss789 use verified Random Number Generator (RNG) technology, which keeps every outcome impartial and free from predictability. Our platform is committed to ensuring fair play.

8.2 Technical Errors

If a technical issue or fault in any game produces an abnormal result, vss789 reserves the right to cancel that round or correct the result. In such cases, the user's stake will be returned.

8.3 Disconnection

If the internet connection is lost during play, the result of the ongoing round will be saved on the server and can be viewed after reconnecting. vss789 does not bear responsibility for any loss caused by connection issues.

8.4 Game Provider Terms

Games from third-party providers including Pragmatic Play, JILI, PG Soft and Spribe are also governed by those providers' own rules and conditions. In any game-related dispute, the provider's policies may also apply.

9 Prohibited Activities

The following activities are strictly prohibited and may result in account cancellation and balance forfeiture:

• Using the platform for money laundering or any illegal financial activity.
• Placing bets using bots, automated software or artificial intelligence.
• Attempting to gain bonus benefits by creating multiple accounts.
• Attempting to gain unauthorised access to the platform's software or systems.
• Attempting to access another user's account or hacking.
• Exploiting technical vulnerabilities in any game to gain an unfair advantage.
• Engaging in abusive or harmful behaviour towards other users.
• Using the platform in violation of national or international law.

10 Account Suspension and Closure

10.1 Closure at the User's Request

Any user may voluntarily close their account. To do so, they must contact the support team via live chat or email. All available balance must be withdrawn before the account is closed.

10.2 Suspension or Closure by vss789

vss789 may temporarily suspend or permanently close an account in the following circumstances:

• If evidence of prohibited activity is found.
• If evidence of registration using false information is found.
• If evidence of account use by an underage person is found.
• If the account has been inactive for an extended period.
• If compliance with instructions from a legal authority is required.

If a valid balance exists, an attempt will be made to return it before the account is closed; however, this may not apply in cases of terms violation.

11 Responsible Gaming

vss789 is deeply committed to responsible gaming. We believe that entertainment should be enjoyable, not stressful.

• Every user has the option to set their own betting limits.
• If anyone feels that gambling is having a negative impact on their life, they may request a temporary suspension of their account.
• Never use betting as a source of income — it is for entertainment.
• Refrain from betting beyond your means.

To learn more about responsible gaming, please visit our Responsible Gaming page.

12 Privacy

vss789 is committed to protecting the personal information of its users. We keep all data secure using SSL encryption technology.

Full details of how user personal information is collected, stored and used can be found on our Privacy Policy page. Reading the privacy policy alongside these terms is required.

13 Limitation of Liability

vss789 accepts no responsibility for the following:

• Financial losses incurred by the user as a result of betting.
• Failure of third-party networks or services.
• Service disruptions caused by unforeseen technical issues.
• Problems with the user's own device or internet connection.
• Force majeure situations (natural disasters, war, pandemics, etc.).

Within the limits of these terms, vss789's maximum liability is restricted to the amount of the transaction in question.

14 Changes and Updates

vss789 reserves the right to modify these terms and conditions at any time. In the case of significant changes, users will be notified via the platform or by email.

Continued use of the platform after changes have been made will be considered acceptance of the new terms and conditions. You are advised to visit this page regularly to stay informed about updates.

If any part of the current terms and conditions is declared invalid by a court or competent authority, the remaining terms and conditions will remain fully in effect.

15 Contact

If you have any questions or need clarification about these terms and conditions, please contact us:

• Live Chat: Support available 24/7 in Bengali — contact us directly through the chat window on the platform.
• Email: [email protected]

Our support team is ready to resolve any issues quickly and effectively.